FAQ
I haven’t received my activation code?
We are running e-mail verification while entering the application and signing up.But sometimes the activation mails may go to spam folder or there could be small delay on sending these activation codes.In this case;Please check your spam/Junk folder or you can contact with our support team below link xml:space='preserve'>Telegram
Are my personal data’s in safe place?
Do not worry at all. We are running the safest security procedures and taking safety precautions. With your approval we will keep your data safe and store them with the extent of the personal data protection law. Your data’s are encrypted and it can not be reached by TTbot and everyone else.
What if the Access to 2FA is Lost?
Do not worry. You can contact with our support team on below link 24/7. Telegram
I could not add an Exchange?
Please make sure you have given the necessary permissions on the creating Exchange API’s process. Follow the phases on the link if you couldn’t add an Exchange.
I bought a credit but i did not receive a credit or bonus yet.
No Worries! You can contact with our support team on below link 24/7. Telegram
How can i use the bonuses that i collect?
You can use them in the TolPay sales process which will be valuable in the Exchange market’s soon! Please follow up the details on the link Below
How does the credit system Works?
TTBot credit system unlike the monthly bundle or membership system helps it’s users to spend credits per user commands only. Without a resctriction of features you can use your credit’s anytime you would like. Also for the new user’s who just signed up to our system we offer bonus credits in order for our customers to experience our unique user experiences.
The Signal created including Tradingview Webhook seems to not have working?
Having problem with the signals..No Worries! You can contact with our support team on below link 24/7. Telegram
The command is not working?
If you are experiencing problems working the commands do not worry! You can contact with our support team on below link 24/7.